Cancel a renewal. Query a payment.

Monthly services renew monthly until cancelled. Website maintenance is a separate yearly subscription. Website builds and extra pages are paid once and do not renew.

Stop future subscription charges

Request your secure Paystack management link below using the email you subscribed with, then follow the cancellation steps in Paystack. You can also use the management link in Paystack’s subscription emails. Requesting an email alone does not cancel a subscription.

If you cannot access that email or the link does not arrive, contact Web Alpha before the next charge. Include the subscription email and the service you want to cancel. Never send card details or passwords.

What cancellation changes

Cancellation stops future renewals once confirmed. It does not automatically refund the current paid period. Deliverables, notice requirements and any handover follow your written service agreement.

Request a refund review

For a duplicate charge, an incorrect payment or a refund request, email alhameenadetayo@gmail.com. Include your payment reference, payment date, subscription email and what went wrong.

We review requests against the agreed scope, work completed, your written service agreement and applicable consumer rights. Any approved refund and its next steps will be confirmed in writing. Your rights under applicable law are unaffected.

Read the service terms before paying, or ask us about your agreement.